Privacy Policy
This Privacy Policy explains how AutoFull AU collects, uses, discloses and protects personal information when you visit or make a purchase from autofullau.com.
By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
When you visit our website or place an order, we may collect information such as your name, email address, phone number, billing address, shipping address, order details, payment confirmation information, customer account information, and messages or enquiries you send to us.
We may also collect technical information, such as IP address, browser type, device information, time zone, pages viewed, referral source, cookies and similar tracking technologies, and website usage or interaction data.
How We Use Your Information
We use your personal information to process and fulfil orders, arrange delivery or pickup, provide order confirmations and invoices, communicate with you about your order, respond to enquiries and support requests, process returns, refunds and warranty claims, improve our website and customer experience, detect fraud or security issues, provide marketing communications where you have opted in, and comply with legal, tax and regulatory obligations.
Shopify and Third-Party Services
Our store is powered by Shopify. Shopify may process personal information as part of providing the e-commerce platform used by AutoFull AU.
We may also use third-party services for payment processing, delivery and courier services, email communication, website analytics, advertising and marketing, fraud prevention, and customer support.
These third parties only receive information needed to provide their services.
Cookies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, analyse traffic and support advertising.
You can disable cookies through your browser settings, but some parts of the website may not function properly.
Marketing Communications
If you subscribe to our mailing list or agree to receive marketing, we may send you emails about products, promotions or updates.
You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us at:
Sharing Personal Information
We may share personal information where necessary to fulfil your order, process payments, arrange delivery, provide customer support, comply with legal obligations, protect our rights, customers or business, and respond to lawful requests from authorities.
We do not sell personal information to third parties.
Data Retention
We retain order and customer information for as long as needed to provide services, meet legal obligations, resolve disputes, enforce agreements and maintain business records.
Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
However, no method of online transmission or electronic storage is completely secure.
Access and Correction
You may contact us to request access to or correction of personal information we hold about you.
Email:
International Processing
Some services used by AutoFull AU, including Shopify and other technology providers, may process or store information outside Australia.
Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page.
Contact Us
For privacy-related questions, contact: