Need help with your order, product selection, delivery, warranty or after-sales support? Our AutoFull AU team is here to help.
Customer Support
Email: autofullau@gmail.com
WeChat: xhs107911084
We aim to respond to customer enquiries within 1–2 business days. During busy periods, response times may be slightly longer.
Chinese Customer Support
For Mandarin-speaking customers, you can also contact AutoFull AU through WeChat.
WeChat support can help with product recommendations, showroom visits, pickup arrangements, local delivery questions, warranty enquiries and after-sales support.
Please include your order number if your enquiry is related to an existing order.
What We Can Help With
Product recommendations
Gaming chair and desk enquiries
Sydney showroom visit enquiries
Order status and delivery updates
Pickup and local delivery questions
Warranty claims
Missing, damaged or incorrect items
Assembly support
Return and refund requests
Before Contacting Us
To help us assist you faster, please include your full name, order number, email address used for the order, delivery address, product name or model, and photos or videos showing the issue where applicable.
Showroom / Pickup Location
AutoFull AU operates from our Sydney showroom and pickup location in Ultimo, NSW.
Address:
LJ28 / 39 Jones Street, Ultimo NSW 2007, Australia
Please contact us before visiting to confirm product availability, showroom trial availability or pickup arrangements.
Business Enquiries
For partnership, wholesale, showroom, delivery or business-related enquiries, please contact: